Every call answered. Every job booked.
DialFrontDesk is an AI receptionist that answers the calls you miss, texts back in seconds, and books the job or order straight into your dashboard — day or night.
Nothing is locked in — turn it off or change it anytime.
Call Log
Example electrical contractorBuilt for the businesses that live on the phone.
One system, tuned to how each trade and kitchen actually runs.
Be open around the clock without staffing around the clock.
Most trades and restaurants can’t answer the phone at 9 pm, on a Sunday, or in the middle of a job. Customers don’t wait. With DialFrontDesk every call is answered and every job or order is captured at any hour, so you choose when to do the work.
Nights and weekends. A burst pipe at 11 pm or a pickup order on a Sunday becomes a ticket you see in the morning, or an instant text if it can’t wait.
Holidays and time off. Take the weekend. Calls are still answered, and you are only texted about what needs you.
Busy hours. On a roof, under a sink or in the dinner rush, you don’t have to stop to pick up.
It answers and captures the job. You still do the work, and your results report shows how many calls it caught outside business hours.
Nobody gets voicemail.
Every missed call is answered or texted back within seconds, nights and weekends included.
Every call becomes a ticket.
A numbered ticket with a summary lands in your dashboard the moment the call ends, and your team gets an instant text.
A real person runs it for you.
We set it up around how your business works and look after your account, so you never touch a setup wizard.
Set up once. It runs itself from there.
No new phone number, no new app to learn on the job.
A call comes in
If nobody picks up in time, DialFrontDesk answers or texts the caller back within seconds — before they try a competitor.
It finds out what they need
A natural conversation over voice or text: the job or order, how urgent it is, new or returning customer.
It’s booked, automatically
A ticket appears in your dashboard in real time — ready to act on, or flagged for you if it needs a human touch.
Worried about switching? We handle everything.
You keep your number and your routine. We do the setup and the tuning, and your phone rings as usual when you can pick up.
Book a setup callThe difference is what happens when nobody’s free to answer.
Every business misses calls sometimes. What happens next is what costs you the job — or doesn’t.
With DialFrontDesk
Answering it yourself
Here’s exactly what you’re signing up for.
Always answered
Every missed call is answered or texted back within seconds, day or night — no voicemail black hole.
A real conversation
A natural back-and-forth over voice or text finds the job or order, urgency, and whether they’re new or returning.
Instant ticketing
The moment a call ends, a numbered ticket lands in your dashboard and up to three people get an instant text or email — nothing to re-type, nothing lost.
A live board
Your front desk or kitchen sees new tickets the second they land, with a chime — nobody has to babysit a screen.
Full lifecycle tracking
Every ticket is tracked from received to done, labeled the way your business actually runs.
Your own dashboard
Every ticket, every call, and your billing — visible anytime, from any device.
Built for crews and kitchens. Not call centers.
No phone trees and no software built for a call-center floor. Just calls answered and jobs booked, run by a small team that picks up when you call.
Book a setup callMade for people who are up a ladder, not behind a desk.
DialFrontDesk started with a simple, frustrating problem: small trade and restaurant businesses live or die by their phone, but the people running them are usually up a ladder, elbow-deep in an engine, or slammed during the dinner rush — not standing by the phone. Every call that goes unanswered is a real customer who just called the next name on the list instead.
So we built DialFrontDesk for that reality — not a generic call center bolted onto a business, but a system tuned to how trades and restaurants actually run. Every account is set up and looked after by a real person, not a self-serve wizard.
Questions people ask before they switch.
Can’t find yours? Email us and a real person will answer.
No — it works alongside it. Calls only route to DialFrontDesk when you don't pick up, so your number stays exactly the same.
An AI voice agent answers and texts back, so no call goes to voicemail. A real person — us — sets it up around how your business runs and looks after your account. Anything the AI isn't confident about is flagged for you to call back personally.
It flags the call for you to call back personally. It's built to hand off anything it isn't confident about, rather than force an answer.
Yes. Your phone rings as it always does, and DialFrontDesk only steps in when you don't pick up.
A short call to learn how your business runs, then you're live within days — not weeks.
Yes, anytime — through your dashboard or by asking us directly. Nothing is locked in.
Calls may be recorded and transcribed so we can build your tickets and notes. Our Privacy Policy explains how that data is stored and how long we keep it.
It can book into Google Calendar. If you use other tools, tell us on the setup call and we'll say honestly what connects and what doesn't.
Yes. The system adapts its labels and flow to how you operate — jobs and scheduling for trades, orders and pickup times for restaurants.
It depends on your call volume and needs. Book a setup call and we'll walk through pricing that fits your business.
Ready to stop losing jobs to a missed call?
A short setup call is all it takes — we’ll walk through your business and have it running within days.
Book a setup call